The Box Office at Jimmy’s Jazz and Blues Club provides you with the highest level of customer service by phone at 888-603-5299 (ext. 1), in person at 135 Congress Street in Portsmouth, NH, or online at jimmysoncongress.com. If you purchase tickets from another source, you are not buying your ticket directly from Jimmy’s Jazz and Blues Club.

OUR SECTIONS & ROOMS: SEATING LAYOUT

The seating style at Jimmy’s reflects that of a restaurant layout. Every seat at each table is a reservable ticket.

For example:

• If there are four seats available at a table and you purchase tickets for two of those seats, then the other two seats are still available for the public to purchase.

3RD FLOOR

• MAIN STAGE (MS)
• CASABLANCA (CB)
• SKY BAR (BAR)
• LIBRARY ROOM (TL)
• BILLIARDS ROOM (TB)

4TH FLOOR

• ELLE’S MEZZANINE (EM)
• ELLE’S BALCONY (EB)

GENERAL ADMISSION SEATING

For some of our shows, including but not limited to our Local Artist Series, you might see “GENERAL ADMISSION” noted. This means that seating is done on a first come, first serve basis.

Shows at Jimmy’s Jazz & Blues Club typically run for ninety minutes long. There are sometimes two 45 minute sets with a short intermission in between.

• ONE SHOW EVENING: At Jimmy’s Jazz & Blues Club your seats are typically available to you 2 hours prior to the show – which is when doors open – unless otherwise specified by Jimmy’s prior to the event.
• TWO SHOW EVENING: Doors open 30 minutes in advance and you will be able to enjoy full dinner service during the show.

If you can’t make it to the Box Office at Jimmy’s Jazz and Blues Club to purchase tickets for an upcoming show, or our box office phone is closed, this link to our page on Ticketmaster is available to you 24/7. Jimmy’s Box Office and Ticketmaster uses the same ticketing system. You may only use one service at a time to complete a ticket purchase. Fees and charges differ based on how you order your tickets. Ticketmaster has both a service and facility fee, whereas the Box Office only charges a facility fee. All ticketing is done through Ticketmaster using digital eTickets.

Tickets & Fees are non-refundable and all sales are final. This includes tickets purchased through the box office, Jimmy’s phone services & online through Ticketmaster. We do not offer seat changes or upgrades. For extenuating circumstances, please call.

TICKETS PURCHASED ONLINE THROUGH TICKETMASTER.COM

A facility and service fee is added to each ticket purchased through Ticketmaster’s E-Delivery Online System. Verified Resale Tickets also have fees attached to each sale separate from the facility and service fee.

TICKETS PURCHASED THROUGH JIMMY’S BOX OFFICE

A facility fee is added to each ticket purchased. Like other organizations, these fees are used to help offset the costs of operating the box office as well as continuing to improve the facility. The service fee is waived if tickets are purchased at the box office window or through the box office phone service.

In New Hampshire, reselling legitimate tickets is legal (even at a higher price than the face value of the ticket). Tickets sold by resellers or brokers, including many online websites, often have substantial service fees and/or markup to the original price, resulting in prices that are significantly higher than face value. Additionally, when you purchase your tickets from anyone other than the Box Office at Jimmy’s Jazz and Blues Club, Jimmy’s Box Office cannot vouch for the seller’s credibility or the ticket’s authenticity. The most reliable way to purchase legitimate tickets at face value is to always begin your search on our website at jimmysoncongress.com and/or by calling the box office.

Ticketmaster provides the option of reselling your ticket as a Verified Resale Ticket but only if you purchased your tickets online at Ticketmaster.com. Please note that not every event is enabled for resale.

How to resell your tickets through Ticketmaster.

1. Select Tickets to Sell

If you purchased tickets from Ticketmaster and the Event Organizer has enabled resale for your event, you can list your tickets from your account or enter your ticket barcode.

2. Set Your Price

You’re in control. Set your price using our pricing tool and see exactly how much you’ll be paid when your tickets sell.

3. Get Paid

When your tickets sell, you’ll get paid via your selected method of payment typically within 5–7 business days, provided we have all the necessary information.

DIRECTIONS

Our venue is located in Portsmouth, New Hampshire, at 135 Congress Street, on the corners of Congress and Maplewood Road.

FROM THE SOUTH (BOSTON, MASSACHUSETTS)

Follow I-93 N and I-95 N to Market St. in Portsmouth. Take exit 7 from I-95 N
59 min (61.4 mi)

Continue on Market St. Drive to Congress Street
5 min (1.2 mi)

FROM THE NORTH (PORTLAND, MAINE)

Get on I-295 S/US-1 S from Elm St.
4 min (1.1 mi)

Take I-95 S to Market St. in Portsmouth. Take exit 7 from I-95 S
43 min (49.7 mi)

Continue on Market St. Drive to Congress Street
6 min (1.3 mi)

PARKING

Parking options include Portsmouth’s Hanover Garage on 2 Hanover Street and Foundry Place Garage on 100 Foundry Place – both in downtown Portsmouth, NH and within walking distance to Jimmy’s Jazz & Blues Club. Websites are available here:

Other parking options, including Portsmouth’s Mobile App for street-side parking, can be found here: Park Portsmouth

WORTH LOT

The back of Jimmy’s Jazz & Blues Club is the only building in Worth Lot which is all glass from ground level to the roof. This parking lot also provides reserved handicap parking spaces.

BRIDGE STREET LOT

On the corner of Islington and Bridge Street, this parking lot is across from Jimmy’s and is metered and managed by the Portsmouth Public Works Department.

Entry to our venue is available by scanning tickets on your mobile device or a printed copy from the box office. Tickets with a Ticketmaster barcode are required to enter the venue for all events.

Your tickets serve as your reservation automatically. You do not need an additional reservation to purchase dinner.

You will be seated for dinner at the same location of your show tickets. There is full table/bar service throughout the entire show. If you are coming for the late show, since there is a show in progress beforehand, doors open 30 minutes in advance. You will be able to enjoy full dinner service during the show.

Jimmy’s Jazz & Blues Club suggests “business casual” dress for a night of outstanding music, excellent cuisine, and great wine and cocktails. In the summer months, golf attire is appropriate but please refrain from wearing old torn t-shirts, ripped jeans or flip flops. We do reserve the right to refuse entry to anyone.

Jimmy’s Jazz & Blues Club is meticulously engineered to be one of the top “listening rooms” in the country — designed and built with superior acoustics and sound equipment to showcase some of the music world’s most talented jazz and blues artists.

Performances start promptly at their scheduled time. Please arrive with plenty of time to park and find your seat. Latecomers will be seated at the first appropriate pause in the performance, as predetermined by house staff and performers. Please remember to silence all electronic devices before entering the venue.

We ask that you be respectful of others and behave in an appropriate manner related to the performance you are attending. It is never permissible to stand in any aisle space. Ushers and security representatives are available should you need assistance.

Smoking/Vaping and use of tobacco, including e-cigarettes, is prohibited throughout the building.

No weapons or firearms are permitted at performances or in our buildings. Jimmy’s Jazz & Blues Club management reserves the right to refuse service.

Patrons who engage in illegal activities, are intoxicated, or are otherwise disruptive (including heckling, public nudity, and smoking in non-designated areas) will be escorted from the property without refund.

No outside food or beverages, including alcoholic and non-alcoholic, are permitted inside the venue.

HOTEL THAXTER

15 Middle St, Portsmouth, NH 03801 • (603) 294-4292

(This location is 220 ft away)

HILTON GARDEN INN PORTSMOUTH DOWNTOWN

100 High St, Portsmouth, NH 03801 • (603) 431-1499

(This location is 0.1 mI away)

HAMPTON INN & SUITES PORTSMOUTH DOWNTOWN

23 Portwalk Pl, Portsmouth, NH 03801 • (603) 430-3033

(This location is 0.1 ml away)

RESIDENCE INN BY MARRIOTT PORTSMOUTH DOWNTOWN/WATERFRONT

100 Deer St, Portsmouth, NH 03801 • (603) 422-9200

(This location is 0.1 ml away)

THE HOTEL PORTSMOUTH

40 Court St, Portsmouth, NH 03801 • (603) 433-1200

(This location is 0.1 ml away)

HOMEWOOD SUITES BY HILTON PORTSMOUTH DOWNTOWN

165 Deer St, Portsmouth, NH 03801 • (603) 812-2000

(This location is 0.2 ml away)

SHERATON PORTSMOUTH HARBORSIDE HOTEL

250 Market St, Portsmouth, NH 03801 • (603) 431-2300

(This location is 0.2 ml away)

HOMEWOOD SUITES BY HILTON

165 Deer St, Portsmouth, NH 03801 • (603) 812-2000

(This location is 0.2 ml away)

AC HOTEL BY MARRIOTT PORTSMOUTH DOWNTOWN/WATERFRONT

299 Vaughan St, Portsmouth, NH 03801 • (603) 427-0152

(This location is 0.3 ml away)

COURTYARD BY MARRIOTT PORTSMOUTH

1000 Market St, Portsmouth, NH 03801 • (603) 436-2121

(This location is 0.9 ml away)